Fail-Proofing State Public Health Digital and AI Systems
To support the digital health transformation in Andhra Pradesh and Odisha, 10x Impact Labs is serving as the Product & Design Team for Access Health & Gates Foundation, leading a GovTech Product & Design sprint initiative to validate and refine the proposed statewide digital systems before any code is even written. Over 12 months, we are conducting user research, rapid prototyping and piloting core components - Care Coordination Centers, Slot Management, PHR apps, HMIS, and frontline workflows - through real-world simulations. This approach will generate critical evidence on what works, what does not, and why, forming the basis of a Version 2 system design grounded in operational realities. We are also advising on Government Technical Stacks and Scope of work and RFPs.
Partner
Services
Citizens in scope
States
Engagement
Statewide digital health transformations across Andhra Pradesh and Odisha risked expensive failure if core components were built without testing them against real frontline workflows and operational realities.
As the Product Management Unit, we are prototyping and testing Care Coordination Centers, Slot Management, PHR apps, HMIS and frontline workflows through real-world simulations across 12 months, embedding human-centred design and product thinking into the system architecture.
Evidence on what works, what does not, and why; a Version 2 system design grounded in operational realities; de-risked implementation playbooks for both state governments.
Two state governments are positioned to adopt future-ready, citizen-centered digital health systems with materially lower delivery risk, with capacity built inside state teams to keep iterating after handover.