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CSRIndia6 months

Grant Management Platform to Track ₹800+ Crore Annual CSR Spending Across 200+ Projects

10x Impact Labs, in partnership with Dhwani RIS, led the development of a large-scale Monitoring, Evaluation, and Learning (MEL) & Grant Management system for one of India’s largest banking CSR initiatives. By providing dedicated Product Management support, we led the end-to-end process - from gathering requirements and managing timelines to overseeing technical development and facilitating cross-functional collaboration. Over a 6-month engagement, the platform was successfully launched to manage ₹800 crore in annual disbursals across 38 focus areas and 200+ monthly projects, significantly enhancing transparency, streamlining processes, and improving impact tracking for the CSR’s funding efforts.

Partner

Dhwani RISDhwani RISWebsite

Services

Product Management & Design GovernanceProduct & Design Strategy & Implementation
₹800 Cr

Annual disbursal

~200

Projects / month

38

Focus areas

01 · The challenge

A leading banking CSR needed to bring transparency, structure and impact tracking to a sprawling grant portfolio, while bridging a technical implementation partner and a non-technical client team.

02 · Our approach

A dedicated PM consultant ran a 6-month engagement, gathering requirements through stakeholder workshops, defining a milestone-based timeline, overseeing development, and coordinating cross-functional feedback loops.

03 · Outcome & deliverables

A live Grant Management Platform with end-to-end disbursal workflows, enhanced transparency on allocation and impact, and durable communication rituals between client and technical teams.

04 · Impact

The CSR can now manage ₹800 Cr in annual grants with better visibility and accountability, making more informed funding decisions and strengthening its contribution to community development.

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